Collision Repair FAQ

A. Fundy Collision Experts we can assist you with every step of the way. Before contacting your insurance company, it is important for you to call us for important information that can save you from the hassles and headaches of doing everything yourself. We're here to represent you, and only your best interests.
A. No. As stated in the Consumer Bill of Rights, as the owner of a motor vehicle, you have the right to choose the repair facility of your choice. The insurance company, or third party, cannot tell you where to take your car.
A. Yes. This is when all proper repair and replacement procedures are performed, i.e. repair damaged parts that require repair and replacement of damaged parts that should be replaced. Highly trained, professional technicians will do the repairs on your vehicle.
A. Only your insurance company has the power to waive your deductible. It is the portion of your repair bill that your Insurance policy states what you are responsible for. Repairs are written exactly as they are performed.
A. Yes. We employ a state of the art paint mixing system that ensures proper color match on all vehicles finishes.
A. Each vehicle will be handled on a case-by-case basis. Our goal is to return your car to you as soon as possible, while taking all aspects of the damage into careful consideration, as well as all of the necessary processes the car must go through to reach completion.
A. All of the repairs performed by Fundy Collision Experts are guaranteed for as long as you own the repaired vehicle. Although items such as abuse, subsequent damage and wear and tear are not covered.